Welcome to Crown Garage Door. By accessing our website at crowngd.com or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, contacting us, or scheduling our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services Provided
Crown Garage Door provides garage door repair, installation, and maintenance services for residential and commercial properties in Philadelphia, Pennsylvania, and South Jersey areas. Our services include but are not limited to:
- Garage door spring replacement (torsion and extension)
- Cable repair and replacement
- Off-track door repair
- Garage door opener installation and repair
- Safety sensor replacement
- New garage door installation
- Routine maintenance and tune-ups
- 24/7 emergency repair services
3. Service Estimates and Pricing
All estimates provided are based on the information available at the time of inspection. Final pricing may vary if additional issues are discovered during service. We provide upfront pricing and will obtain your approval before proceeding with any work that exceeds the original estimate.
4. Appointments and Cancellations
When you schedule an appointment with us:
- Please provide accurate contact information and address details
- Someone 18 years or older must be present during service
- If you need to reschedule or cancel, please notify us as soon as possible
- For emergency calls, response times may vary based on demand and weather conditions
5. Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, debit cards, checks, and cash. Late payments may incur additional fees.
6. Warranty
We offer a one-year warranty on parts and labor for most repairs, unless otherwise specified. This warranty covers defects in workmanship and parts we install. The warranty does not cover:
- Damage caused by misuse, neglect, or accidents
- Damage from extreme weather or natural disasters
- Modifications made by anyone other than Crown Garage Door
- Normal wear and tear
7. Limitation of Liability
Crown Garage Door is licensed and insured. However, our liability is limited to the cost of services provided. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of property or data unrelated to our work
- Issues arising from pre-existing conditions not disclosed at the time of service
- Damage caused by faulty original installation by other parties
8. Customer Responsibilities
To ensure quality service, customers are responsible for:
- Providing safe access to the garage door area
- Disclosing any known issues or modifications
- Removing valuables and personal items from the work area
- Keeping pets and children away from the work zone
- Providing accurate information about the property
9. Use of Website
When using our website, you agree to:
- Provide accurate information when submitting forms
- Not use the website for any unlawful purpose
- Not attempt to gain unauthorized access to any systems
- Not interfere with the website's operation
10. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Crown Garage Door and is protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.
11. Communications
By providing your phone number, you consent to receive calls and text messages from Crown Garage Door regarding your service requests, appointments, and follow-ups. Standard message and data rates may apply. You can opt out of non-essential communications at any time.
12. Dispute Resolution
If a dispute arises, we encourage you to contact us first to resolve the issue informally. If we cannot resolve the dispute, it will be governed by the laws of the Commonwealth of Pennsylvania (or the State of New Jersey for services in NJ).
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms and Conditions or our services, please contact us:
- Phone: (856) 271-6504
- Website: crowngd.com
- Service Hours: 24/7 for emergencies
- Service Areas: Philadelphia, PA and South Jersey (Cherry Hill, Marlton, Voorhees, and surrounding areas)